Privacy & Security

Privacy Policy — Ensuring the Protection of Your Data on the live cr Platform

Live cr treats your personal data with the utmost care. This policy clearly explains what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
Our Commitment: live cr never sells your personal information to third parties. Protecting your privacy is both our ethical responsibility and legal obligation.

The Core Pillars of Our Privacy Policy

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Encrypted Protection

Live cr uses SSL/TLS encryption to keep all your data completely secure during transmission.

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Your Data Is Never Sold

We never sell your personal data to advertisers or third parties — that is our core commitment.

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Transparent Collection

What data is collected and why — every detail is clearly outlined in this policy.

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Your Control

You can request to view, update, or delete your data at any time.

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Secure Storage

Your data is stored on secure servers and can only be accessed by authorized personnel when needed.

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Legal Compliance

Live cr complies with applicable data protection laws and conducts regular reviews of its privacy policy.

What Information We Collect

We collect various types of information when you use the live cr platform. This data falls into two main categories — what you provide directly, and what is recorded automatically during your use.

Information Provided Directly

  • Contact Information: Full name, date of birth, national ID number.
  • Contact Details: Email address, mobile number, current address.
  • Financial Information: Mobile Banking/Nagad/Rocket number, bank account details (for withdrawals).
  • Verification Documents: Scanned copy of NID, passport, or driving license.
  • Support Contact: Conversations made via chat or email with us.

Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • Log Data: Login time, IP address, session duration.
  • Transaction History: Records of deposits, withdrawals, and betting activity.
  • Gaming Activity: Which games you have played and how long you played them.
  • Cookies & Tracking: Website usage patterns and preferences.
We only collect information that is necessary. Collecting excessive or unnecessary personal data goes against live cr's policy.

How Information Is Collected

Live cr collects your information through several methods. Each method is fully transparent and based on your consent.

Collection Methods What Information You Can Access Purpose
Registration Form Name, email, mobile number, date of birth Create Account
KYC Verification Process NID/Passport, photo Identity Verification
Payment Processing Mobile Banking / Bank Details Processing Transactions
Website / App Usage IP, device, log data Security & Improvements
Cookies & Trackers Browsing preferences, session data Improving Your Experience
Support Chat Conversation Content Troubleshooting

Why and How Your Information Is Used

Live cr uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below so you always know where your data goes.

  • Account Management: To create and maintain your account and ensure login security.
  • Identity Verification (KYC): Mandatory identity verification to prevent money laundering and fraud.
  • Financial Transactions: For processing deposits, withdrawals, and bonuses.
  • Customer Support: To resolve your issues and respond to your questions.
  • Security Verification: To detect unauthorized access and fraud.
  • Legal Obligation: To comply with legal requests from government or regulatory authorities.
  • Platform Improvement: To analyze your usage patterns and improve our services.
  • Relevant Offers: To send you promotional content based on your preferences (subject to consent).
Please Note: You can opt out of marketing emails or SMS at any time via your account settings or by contacting support.

Sharing Data with Third Parties

Live cr never sells your personal data. In certain circumstances, limited information may be shared with trusted partners — always with your protection as the top priority.

When Information May Be Shared

  • Payment Provider: To process transactions via Mobile Banking, Nagad, Rocket, or bank.
  • KYC Verification Service: With licensed identity verification (KYC) service providers.
  • Legal Authorities: As required by court order or government directive.
  • Technology Service Provider: Server hosting and cybersecurity firms (data is kept encrypted).
  • Anti-Fraud System: With fraud detection and prevention service providers.
Important: All third parties with whom data is shared operate under strict confidentiality agreements with live cr. They are not permitted to use or share your information for any other purpose.

Data Security Measures

Live cr follows the highest industry standards for data protection. Our security measures are multi-layered and regularly tested.

SSL/TLS Encryption

All data transfers are secured with 256-bit SSL encryption.

Two-Factor Authentication (2FA)

An extra layer of security can be added to protect access to your account.

Secure Servers

Your data is stored on dedicated, firewall-protected servers.

Access Control

Only authorized personnel may access data on a need-to-know basis.

Regular Security Audits

Regular penetration testing is conducted by third-party specialists.

Real-Time Monitoring

24/7 system monitoring is in place to detect suspicious activity.

Cookie Policy

Live cr uses cookies on its website to enhance your browsing experience and help the platform function properly. Cookies are small text files stored on your device.

Cookies We Use

Cookie Types Purpose Duration
Essential Cookies To maintain login sessions and security Deleted at the end of the session
Functional Cookies To remember your language, theme, and preferences Up to 1 year
Analytics Cookies For collecting website usage statistics Up to 2 years
Security Cookies To detect fraud and bots Up to 30 days

You can disable cookies in your browser settings at any time. However, disabling essential cookies may affect certain platform features.

Your Privacy Rights

Live cr believes you have full ownership over your own data. We fully respect the rights listed below.

Right to Access Your Data

You can request to know what information we hold about you.

Right to Rectification

You may request corrections to any information that is inaccurate or incomplete.

Right to Erasure

You can request that your data be deleted under certain circumstances.

Right to Restrict Processing

You can request that the use of your data be temporarily restricted.

Right to Data Portability

You can request a copy of your data in a readable format.

Right to Object

You may object to your data being used for marketing or other specific purposes.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 business days.

How Long Information Is Retained

Live cr retains your data only for as long as necessary. Different types of information have different retention periods.

  • Account Information: For the duration the account is active, and for 5 years after closure.
  • Financial Transaction Records : Up to 7 years due to legal obligations.
  • KYC Documents: Stored on secure servers for up to 5 years following verification.
  • Support Conversations: Up to 2 years after the last interaction.
  • Cookies & Log Data: Automatically deleted within 30 days to 2 years.
  • Marketing Preferences: Updated immediately after opt-out.

After the retention period, data is securely deleted or anonymized so it can no longer be linked to any individual.

Children's Privacy

Live cr is an adults-only platform. No one under the age of 18 may register, and we never knowingly collect data from minors.

Age Restrictions: If we discover that a minor has registered, the account will be closed immediately and all collected data will be deleted.

If you suspect that a minor is using our platform, please contact us immediately. We are committed to responsible gaming.

Changes to the Privacy Policy

Live cr may update this Privacy Policy from time to time. Changes may occur due to legal updates, new services, or security improvements.

  • For significant changes, we will notify you via email or an on-platform notification.
  • The date of each revision will be clearly noted at the top of the page.
  • Continued use of the platform after any changes will be taken as your acceptance of the updated policy.
  • If you have any feedback or concerns, you can reach out to us before any changes take effect.
Last Updated: January 2026  |  Next Review: July 2026

Privacy FAQ

No, live cr never sells your personal data. This is a core commitment we stand by. Your information is used solely to operate our services and meet our legal obligations.

When an account is closed, certain information may be retained for a specified period due to legal obligations. Financial transaction records are permanently deleted after 7 years. Contact support for more details.

live cr follows the highest security standards in the industry. Through SSL encryption, firewalls, 2FA, and regular security audits, we keep risk to a minimum. If you notice any suspicious activity, contact support immediately.

Click the "Unsubscribe" or "Opt-Out" link at the bottom of any marketing email. You can also turn off marketing communications from the Notifications section in your account settings.

Yes, you can request a copy of the data we hold about you. Send an email to [email protected] and we will deliver it in a readable format within 30 business days.

Join a Safe and Trusted Platform

Live cr takes your privacy seriously. Register now and enjoy a safe gaming experience.

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